1. Listing Eligibility

Property listings published on Seraya Property should represent genuine properties or legitimate property opportunities.

Listings may include properties available for:

• Sale
• Purchase
• Rent or lease
• Other legitimate property-related purposes

Seraya Property reserves the right to determine whether a property is suitable for publication on the website.

2. Accurate and Complete Information

All information submitted for a property listing must be accurate, current, and not misleading.

Where applicable, listing information should include:

• Property title or description
• Property type
• Location
• Asking price or rental price
• Property size
• Number of bedrooms and bathrooms
• Key features and amenities
• Availability status
• Relevant property specifications
• Appropriate contact or enquiry information

False, misleading, exaggerated, or intentionally incomplete information may result in a listing being rejected, edited, suspended, or removed.

3. Property Ownership and Authority

The person or organization providing a listing must have the appropriate authority to advertise the property.

By submitting property information, you confirm that:

• The property information is provided in good faith
• You have the right or appropriate authorization to advertise the property
• The information does not knowingly infringe the rights of another person or organization
• The listing complies with applicable laws and regulations

Seraya Property may request additional information or documentation where reasonably necessary to verify a listing.

4. Pricing and Availability

All property prices and availability information must be presented accurately.

Listing providers are responsible for promptly informing Seraya Property of significant changes, including:

• Price changes
• Property sale or rental
• Reservation or withdrawal
• Changes to property specifications
• Changes in availability
• Changes to relevant property conditions

Seraya Property may update, amend, suspend, or remove a listing where information is no longer considered current or accurate.

5. Property Images and Media

Images, videos, floor plans, virtual tours, and other media used in a listing must accurately represent the property.

Listing providers must have the necessary rights or permission to use submitted images and media.

Images should not be intentionally manipulated in a way that materially misrepresents the property.

Seraya Property reserves the right to reject or remove images that are:

• Misleading
• Irrelevant
• Low quality
• Inappropriate
• Copyright-infringing
• Offensive or unlawful
• Unrelated to the advertised property

6. Property Descriptions

Property descriptions should be clear, factual, and relevant to the property being advertised.

Descriptions must not contain:

• False claims
• Misleading statements
• Offensive or discriminatory language
• Unverified guarantees
• Fraudulent investment claims
• Content designed to misrepresent the property’s condition, location, features, or value

Marketing language may be used, but it must not materially mislead potential buyers, tenants, or other users.

7. Prohibited Listings and Content

Seraya Property does not permit listings or content that:

• Promote fraudulent or deceptive property opportunities
• Advertise properties without appropriate authority
• Contain knowingly false or misleading information
• Infringe copyright, trademark, privacy, or other legal rights
• Contain illegal or unlawful property-related activities
• Include offensive, abusive, discriminatory, or inappropriate content
• Contain malicious software, harmful links, or suspicious material
• Attempt to manipulate users through misleading claims or false urgency
• Are unrelated to legitimate property services or opportunities

We reserve the right to determine whether any listing or content violates these standards.

8. Duplicate Listings

Duplicate listings may be consolidated, edited, suspended, or removed to maintain a clear and useful browsing experience.

Where the same property is submitted multiple times, Seraya Property may retain the most accurate and complete version of the listing.

9. Listing Review and Approval

Property listings may be reviewed before publication.

Review may include checking:

• Listing information
• Property descriptions
• Images and media
• Pricing information
• Contact details
• General compliance with this policy

Approval of a listing does not constitute a guarantee or independent verification of every detail contained within the listing.

Seraya Property may request clarification or supporting information before publishing or maintaining a listing.

10. Listing Updates

Property information should be kept current.

If circumstances relating to a property change, the listing provider should notify Seraya Property as soon as reasonably possible.

Seraya Property may update or request updates to listings where information appears outdated, incomplete, or inconsistent.

11. Listing Removal

Seraya Property reserves the right to remove, suspend, edit, or reject a property listing at any time where we reasonably believe that:

• The listing contains inaccurate or misleading information
• The property is no longer available
• The listing violates this policy
• The listing provider does not have appropriate authority
• The listing contains unlawful or inappropriate content
• The listing creates a potential security, legal, or reputational risk
• Removal is otherwise necessary to maintain the quality and integrity of the platform

Where appropriate, we may contact the listing provider before taking action.

12. User Enquiries

Submitting an enquiry through a property listing does not guarantee that the property will remain available or that a transaction will take place.

Enquiries may be forwarded to the relevant property owner, agent, representative, or service provider where necessary to respond to the user’s request.

Users are responsible for independently verifying property information before entering into any agreement or transaction.

13. Intellectual Property

Listing providers must ensure that they have the necessary rights to submit property descriptions, photographs, videos, floor plans, logos, and other materials for publication.

By submitting content for a listing, you grant Seraya Property permission to use, reproduce, display, format, and publish that content for legitimate website and marketing purposes, subject to applicable rights and agreements.

14. Compliance With Applicable Laws

All property listings must comply with applicable laws, regulations, advertising standards, property requirements, and anti-discrimination rules applicable to the relevant jurisdiction.

Listing providers are responsible for ensuring that their listings meet all applicable legal requirements.

15. Disclaimer

Seraya Property makes reasonable efforts to maintain accurate and reliable property listings. However, we do not guarantee that every listing will always be complete, accurate, current, or error-free.

Property prices, availability, specifications, measurements, images, and other details may change without notice.

Users should independently verify important property information before making a purchase, rental, investment, or other property-related decision.

For additional information, please refer to our Property Disclaimer and Terms & Conditions.

16. Changes to This Policy

Seraya Property may update this Property Listing Policy from time to time to reflect changes in our services, listing standards, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

17. Contact Us

If you have questions about this Property Listing Policy, wish to report an inaccurate listing, or need assistance with property listing information, please contact Seraya Property through the contact details provided on our website.

Seraya Property

Accurate Listings. Quality Properties. A Better Property Experience.